Help & support

Need help with Dice Grandmaster? Contact ArchiusComus — Mika Lahti, sole proprietor at privacy.dicerivals@archiuscomus.com.

Report a problem

Include your device model, operating-system version, whether you use the website or iPhone app, and the steps that led to the problem. For an online match, include its match ID if available. Screenshots can help, but remove private information first. Never send passwords, sign-in tokens or verification codes.

Account and sign-in help

Use Forgot password on the sign-in screen to recover access. Check your spam folder for verification messages. Local practice and local multiplayer do not need an account. For privacy requests or an account you can no longer access, email the contact above.

Delete an account

Sign in, then open Your profile → Account & online games → Delete account. Type DELETE and confirm. This permanently removes the online account and its personal records. Waiting games are cancelled and active games forfeited. Removal normally completes within 24 hours after acceptance. Opponents may retain anonymized results. See the privacy policy for backup and retention details.

Online turns and reminders

The turn clock continues while the app is closed or disconnected. Missing the deadline loses the match. Notifications are optional, best-effort reminders; do not rely on them to meet a deadline. You can change reminders in Your profile → Turn reminders and manage iPhone permission in iOS Settings.

Report an inappropriate nickname or behavior

Email the nickname, relevant match ID and a short description. We will review the report. Avoid sending another person’s unrelated personal information.

Game basics

The top face determines the number of rolls. Enemy dice in your path are captured. A friendly die reverses the direction for the remaining rolls. Falling off an edge or into a hole loses your die. Use How to play in the game for the full rules.